Patient Safety

Compliments, Concerns and Complaints
St. Joseph Hospital is committed to patient safety. You are important to us and we will do everything we can to make your visit as pleasant as possible. If you have compliments, concerns or complaints, please don't hesitate to talk to your nurse, caregiver or unit manager. If you'd rather discuss matters with someone else, you may contact any of these St. Joseph Hospital Representatives:

Or you may contact Joint Commission on Accreditation of HealthCare Organizations (JCAHO) at (800) 994-6610 with any comments regarding patient safety.

Medication List
You should take an active role in documenting and maintaining an accurate, up-to-date listing of your allergy and medication history. This list should include all prescription and over-the-counter medications as well as herbals, nutritional supplements and vitamins that you are currently taking. You should note dosage, strength and time taken. The healthcare team needs to know this information to provide the best possible care. This information should be kept with you at all times and updated whenever a change occurs.

Tobacco-Free Campus
St. Joseph Hospital as well as all Lutheran Health Network hospitals in Allen County are tobacco free. The use of any tobacco products (cigarettes, cigars, chew, etc.) are prohibited on the campus for employees, volunteers, patients, medical staff, visitors and vendors.

Secondhand smoke has been proven to be harmful. In the healthcare environment, it is especially important that those who may have compromised immune systems or other health conditions, that leave them more susceptible to the effects of secondhand smoke, not be exposed to it while on the hospital campus. The tobacco-free policy was not created to infringe upon the right of personal choice, but instead, it was created to promote and protect the health of those for whom we provide care.

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LUTHERAN HEALTH NETWORK
BLUFFTON REGIONAL MEDICAL CENTER | DUKES MEMORIAL HOSPITAL | DUPONT HOSPITAL* | KOSCIUSKO COMMUNITY HOSPITAL*
LUTHERAN HEALTH PHYSICIANS | LUTHERAN HOSPITAL* | MEDSTAT | THE ORTHOPEDIC HOSPITAL* | REDIMED | REHABILITATION HOSPITAL*
ST. JOSEPH HOSPITAL*

*A physician owned hospital.

If you are experiencing a medical emergency, call 911.
*ER wait times are door to clinical professional and can change quickly depending on the urgency of patients that arrive by ambulance. Lutheran Health Network provides care to patients with life-threatening illnesses first.
St. Joseph Hospital is owned in part by physicians.
Patient results may vary. Consult your physician about the benefits and risks of any surgical procedure or treatment.